Ebay and paypal require we ship only to the address provided during checkout. Returns are to be freight prepaid back to Total Music Source. ZoZo Music offers a wide variety of musical instruments and accessories to suit the needs of every musician, from the first time musical novice to the seasoned expert.
All merchandise to be returned must be in original condition, including packaging, documentation, warranty cards, manuals, accessories, etc. Pays for itself TurboTax Self-Employed: Secure Payments.
We will NOT accept returns of opened packages of instrument strings. Our 1 priority is to make sure that every customer is a satisfied customer. Compare Prices.
Please send us a message containing the following order identifiers so we can service your request in a more efficient and timely manner: Items include but are not limited to: Shipping and handling charges are non-refundable. Cream Truss Rod: All items are professionally packed with the utmost care to ensure a safe trip! Please see any additional policies and information shipped with your package for more details.
Please note that we can only ship to the address provided during checkout, which must match and be verified by PayPal. No exceptions. We are committed to providing our customers with the highest level of service and value!
Certain items must be exchanged directly through the manufacturer if they are found to be defective.
From the traditional Leader in folk music since 1886. If you are not completely satisfied with your purchase, you may return the merchandise within 30 days for a refund, less our shipping costs and any applicable restocking fees.